CRM for fitness business and benefiting in customer services

CRM can be integrate with any business domain dealing with products and services. The business includes monetary transaction between customer and to maintain its continuity, CRM is the best medium. CRM at fitness centre creating an professional work environment and transforming team efforts towards customer services deliverables like:

• Inquiry management: Maintain enquiry which come from phone, cold calls, walkins and referrals. On basis of inquiry and communication notes the executive can offer the packages, define custom packages, offers and promotion, can push the inquiry to customer by scheduled followups and auto emails and SMS notification.
• Customer Management: On conversion of inquiry to customer the system get automated with different features like more potential data collection for future leveraging in sales, selling package, payment options like online and offline, receipts and accounting with others like upgradation, multiple in packages
• Integration with hardware: The CRM integration with biometric, mobile and other devices get more authenticated data for future course of action.
• Data analysis and reporting: The data generated from different nodes at centralised data server convert to business information with data analysis and process to take fruitful decision based on accountable records like to retain customer, generate new customer, offers creation and strategy building, return on investment and many other beautiful reports can be generated.
• Promotion and campaigns: The data analysis and report get an idea for next step of promotions and campaigns. System can generate the coupon code, discounts to the eligible package holder and allow the users for mass campaigns on the datas.

Get your services optimised and create professional work culture through the system CRM.....