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Managing members and offering best services is a big challenge for the managers and trainers. They need to keep on updating with process at work place to shape the best fit in domain. The manual process is the legacy process of GYM and monotonus monitoring make them saturated. The analytical web application and apps can change the way of working by quick decisions, it helps in optimisation of the process and increase motivation level among team.
We like to introduce Fitkraft CRM application, the new era of digitization and process automation for gym to reduce the transition period between inter departments process. It ensure that the commitment towards customers are fulfilled in the format of reminders, emails and digital records. It’s a best mix of information technology and management SOPs that can change the way of service delivery. The Fitkraft CRM is a virtual work station designed by WES Consultancy for gyms and fitness centers. The objective of solution is to create professional vibes in their fitness business to ensure the services delivered to customers, creating accountability of team to overcome the redundancy of roles. Subcribe today to get your process equipped with Fitkraft CRM to manage the fitness centers and Gyms.
Fitness centers are health club, fitness club, health spas or in short means GYM. The modern architect of GYM has change from physical exercise to mental exercise and need precision to manage the services.
Managing inquiries of potential customers generated through walk-in, phone calls and emails, we generally term it leads management. The leads are potential customers and they are the new source of revenue. It is to be address seriously and need to be manage professionally which includes conversation digitization, their interest area and conserns, followup, auto greetings and lead scoring.
Report generation, the manual process gets complex with the generation of customized report and depend on the period
Member Management, they are the assets of business and need to be retained and for it members delight need to be implement at work place, it’s not a rocket science it’s a small-small initiatives on members segregated data, which can be on basis of analytical data.
Financial transactions recording are very critical and sensitive data and need robust accounting application. The financial transaction with members are need to be manage as the transactions can be lump sum, part payment, installment, plastic money and cash.
Freeze of services, it’s been found a demand from the member to freeze the services for active plans. The service is the prime need of the service industries and need to work on edge for vacillating the members.
Selling of products is another need of fitness centers it not just a selling of package. The multiple transaction for different business services need to have proper address at the end the revenue is the objective of business.
Data Backup & Management, the data can be in the form of manual or digitize in excel or application but need to store and access as per compliance with the security. The data is the core of business and need to be protected.
Attendance is the most important feature to check the availability of the customer. We use this feature with RFID technology, QR Code, Biometric etc. With this you can able to manage record of the customer's availability on daily bases
Establishing auto personalized communication platform with members on behalf center. As communication create a bridge between member and business executives and prime for professional relationship. The individual and bulk communication required time to time to get member update about services and information
Follow up with the potential customer is the prime need as you can’t expect every time that potential customer (leads) will give you the follow up call, its sales team duty to build healthy communication and able to get convert it in competitive market. In it Fitkraft play more by allowing to record details by create follow up, scheduling time for customer with agenda and system make sure that the task is completed and make it happened by assiatnce and escalation.
Manage the lifecycle of all of your clients from prospect to happy club member! You can assign the lead acquisition channel to each prospect to better understand your fitness club's marketing performance.
Our Business Intelligence module allows for fitness classes to be recommended based on the behaviors and preferences of members in your other clubs. That way, you know which classes to market to new members to try and boost your secondary sales.
Selling of products is another need of fitness centers it not just a selling of package. The multiple transaction for different business services need to have proper address at the end the revenue is the objective of business.
Increase your fitness management system's sales and promoting performance with a platform designed to extend member acquisition
We WES Consultancy design and develop GYM software application which are scalable and tailored as per requirement. We have the team of analyst and developer who understand the requirement and deliver the system's. Support team for GYM software application of WES Consultancy provides support call as per SLA for best experience and make it a fruitful result. We have created many extensions packs for GYM software for smart integration with different layers of data, software and hardware for flawless system.
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Marketing
Fitness centers are health club, fitness club, health spas in short means GYM.
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Pre-Sales and Post Sales
Fitness centers are health club, fitness club, health spas in short means GYM.
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Retaining Members
Fitness centers are health club, fitness club, health spas in short means GYM.
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Resource Management
Fitness centers are health club, fitness club, health spas in short means GYM.
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Accounting and compliance of GST
Fitness centers are health club, fitness club, health spas in short means GYM.
All the core functions of GYM are addressed in our solution Fitkraft to swift the process flow and make accountable the team for their efforts and motivate them to catalyze their working style and behavior. Let us know your requirement, whats the plan and how to implement, will definately get you the profesional answer to each one and fix out the requirement.
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