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Customer Relationship Management


Grow your Business like never before

Customer engagement, revenue optimization, achieve targets and customers, brand creation, tracking of team and reporting. We WES Consultancy offer a wide range of services on CRM Software Applictaion like customisation, integration and training

The Business Essential


"Generate new leads, customers and retaining existing customer is the core of every business, for it sustainability and growth" To this statement Customer Relationship Management (CRM) is the best professional fit in managing end to end pre and post marketing and sales. It get the platfomr to rationalise and implement the marketing and sales objectives to achieve the goals. The primary expectation of CRM has changed from data management to business development insights.

Best customer experience

Smart Business Solution

Instant connect with messaging
IVRS reporting with inbound and outbound Call
Your daily task and follow-ups dashboard
Customers and employee reporting
Automatic day-end reporting
Flexible work flow

Key Features

access all your customers, opportunities and leads information at one place

Data Management & Distribution

The raw, bulk datas can be import on a single click and assign to the team. The round robin distribution amongs sales peoples catalyse the handaling & distributions process without errors- redundancy, info and details

Data Verification

The verfified datas starts creating the funnel for the marketing and sales people to design the pitch for their efforts. This make understand the managers where to drive their strategies

Lead Generation

Smooth the journey of lead generation from different mediums like cold calls, web portals, marketing portals, google adds and more. Catalyse the process of requirment into solution with smart integrations


Manage followup categorization and actionables increase the convertion rate higher. Auto Reminders, Notification & Escalation over phone, emails, app are some of the mediums of followup

Staff Productivity

Target & Task management - Daily, weekly, monthly adds professional values in team and create accountability among them. It creates process maturity and direct towards their actionables without dependency

Team Monitoring

Geo fencing and GPS tracking take the process and its accountability to the another level of process maturity. The efforts taken within boundaries by team, manager and other allied users at workplace make more satifactory

Campaigns Tracking

Understanding the customer approach and its journey of collaboration with organization is important to define the effectiveness of campaigns initiated, ROI, convertion ratio and next actionable


The architecture of CRM is design in the manner to support different level of integration at different sages like IVRS, Camera, Biometric, QR Scanners, payment gateway, erp solutions and more

Work Flow

Pre defined workflows and  automation make system hassel free and user independent for self sustainable.  It works on the set rules of business logic and can be tailored accordingly

Cloud Ready

CRM Digitisation is record keeping in the format of un-perishable data and decentralization over cloud. It enable the data to avail where and when it required and scalable with the compute and data transactions


Establish robust communication between customer, sales team and other allied departments of business through different digital mediums like Bulk SMS, Emails, WhatsApp


Establish robust communication between customer, sales team and other allied departments of business through different digital mediums like Bulk SMS, Emails, WhatsApp

Impressions Over CRM..

excellence showcase
Transportation Services

Transporters, Self Driving, Car Rental, Private Taxis

Educational Institutions

CRM for Schools, Colleges and Training Institutes

Manufacturing Industries

Iron and Steel, Textiles, Mills and other Production Units

Health and Medical

Hospitals, Clinics, Fitness Center and Pharmacies

Retail and Logistics

Restaurant, Jewellers, Logistics and Warehouses

Let the technology takes the place to build your business backbone.!!

Create the personalised experience with the customers through CRM solution. Enhance the boundaries by serving and supporting to customer online over the cloud.

We will definately get you the profesional solution as per objectives and goals, let us know.

Just the right moment to stop reading and start executing..

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